Customer Survey

Customer Survey

     
What is your name? *  
What day was your inspection? *  
Who was your Inspector? *    Scooter Burgess 
 Bill Vara 
 Mark Worsham 
What is the address of the property that was inspected? *  
How did this appointment get scheduled?  

 Agent called office 
 Client called office 
 Agent scheduled on-line 
 Client scheduled on-line 

If you scheduled with the office, the office staff was:    WONDERFUL! 
 Professional and helpful 
 They did their job but not much else 
 One of the worst 
If you booked on-line, the on-line process was:    Simple and easy 
 Acceptable 
 Horrible! 
The Inspector arrived:    Early as expected 
 On time 
 Late 
The Inspector presented himself as:    The most professional inspector in the industry 
 Above average 
 As expected 
 Where did you find this yoyo? 
The Inspector's thoroughness was:    Amazing 
 Adequate 
 Mediocre 
 Not complete 
The report was:    Thorough and easy to understand 
 Fairly clear 
 Need help understanding certain portions 
 It was useless 
The value for your service is    Astounding 
 Appropriate for the level of service 
 Overpriced 
I would recommend your service:    For any home buyer 
 I would maybe consider it 
 Never in a million years 
 
I would like a follow up call.    YES 
 not necessary 
Any additional comments?  
Thank you for taking the time to help us better improve our business!